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Contact info

Opening hours

9:00am - 12:30pm / 2:00pm - 5:30pm (5:00pm Fri)

Your beeper flags are out of order.

Your kit is non-rechargeable.

We are no longer able to repair non-rechargeable kits.

We propose you to benefit from our Recycling offer.

Your kit is rechargeable.

1. If your rechargeable kit is still under warranty...

The warranty period for SignalBip Electronic Flag Kits is 2 years.

Contact our after-sales service by providing the following information:

  • purchase invoice
  • problem encountered: give as much detail as possible

The after-sales service department will advise you on how to proceed.

The average response time is 7 working days.

2. If your rechargeable kit is out of warranty...

Contact our after-sales service describing the problem encountered and giving as many details as possible.

In case of return of a kit in after-sales service, for any intervention outside the guarantee, a diagnostic fixed price of €10 will be paid by the customer.

The diagnostic package will be due by the customer except for an accepted quote of more than €50. In this case, the diagnostic flat rate will be deducted from the repair.

If the kit can be repaired, the average response time does not exceed 7 working days.