SHIPPING

 

Shipping in Metropolitan France and Monaco

Shipping time (indicative): 24h or 48h (depending on the selected carrier) after reception of your payment for orders placed before 1 p.m. (for any payment by check or bank transfer, the package is shipped once the payment received on our bank account)

Shipping type:

  • For Flag Kits: Colissimo 48h or Chronopost 24h LaPoste, tracked shipment with signature required
  • For Accessories: Lettre Suivie LaPoste, tracked shipment without signature required

Shipping rates:

Shipping out of Metropolitan France

Shipping time (indicative): 2-5 days (for most of the countries) after reception of your payment by bank card for orders placed before 1 p.m. (for any payment by check or bank transfer, the package is shipped once the payment received on our bank account)

Shipping type, at your choice: UPS Express Saver or DHL WorldWide Express, tracked shipment with signature required

Shipping rates: see UPS .pdf file and see DHL .pdf file

If you cannot order from your country, please contact us, we will tell you the shipping rates applicable to your shipping area.

 

Note: International shipments may incur Customs fees which are the full responsibility of the customer.

In case of any damaged, delayed, lost or stolen shipment once trusted to the carrier, please contact us.

Returns

You have purchased an item on our online shop, you don't want it anymore and you want to return it; according to our Terms and Conditions of Sale, you have a period of 14 days after the day of delivery to return the item. Return fees will be at your expense.

Before proceeding to any return, please check our Terms and Conditions of Sale, especially Article 14 & 16.

To know how to return your item, please contact us by e-mail or by phone.